This issue should be resolved as of 5/24/18.
The Commonwealth Office of Technology, along with the KETS support team, are working to resolve the email issues for Kentucky schools not being able to send email to ky.gov users. This is not just an FCS email issue.
As a result of this issue, emails being sent to users with a ky.gov and sometimes education.ky.gov email address are not being received and the messages are being returned as undeliverable.
As soon as we get a resolution notice from COT and KETS we will post that information.